:root{--ac-berry:#971D51;--ac-berry-deep:#7B1542;--ac-navy:#253156;--ac-navy-deep:#1A2342;--ac-white:#ffffff;--ac-canvas:#FCFAFB;--ac-blush:#F8EEF2;--ac-blush-line:#EDD9E2;--ac-line:#E8E2E6;--ac-text:#2A3354;--ac-muted:#656C88;--ac-font:"Lexend",Sans-serif;--ac-width:400px;--ac-width-expanded:540px;--ac-radius:18px}*{box-sizing:border-box}.chat-widget *,.chat-toggle *,button,input,textarea,select{font-family:var(--ac-font)!important}#chat-toggle:focus-visible,.chat-action:focus-visible,#chat-send:focus-visible,.faq-question:focus-visible,.message-cta:focus-visible,.chat-disclaimer a:focus-visible{outline:3px solid rgb(151 29 81 / .4);outline-offset:2px}#chat-toggle{position:fixed;right:24px;bottom:24px;height:48px;padding:0 22px;border:0;border-radius:14px;background:var(--ac-berry);color:var(--ac-white);font-size:15px;font-weight:500;line-height:1;letter-spacing:.01em;white-space:nowrap;cursor:pointer;box-shadow:0 8px 24px rgb(151 29 81 / .28);z-index:99999;transition:background-color .2s ease,transform .2s ease,box-shadow .2s ease}#chat-toggle:hover{background:var(--ac-berry-deep);transform:translateY(-1px);box-shadow:0 12px 28px rgb(151 29 81 / .34)}#chat-toggle .label-close{display:none}#chat-toggle.is-open{background:var(--ac-navy);box-shadow:0 8px 24px rgb(37 49 86 / .26)}#chat-toggle.is-open:hover{background:var(--ac-navy-deep)}#chat-toggle.is-open .label-open{display:none}#chat-toggle.is-open .label-close{display:inline}.chat-widget{position:fixed;right:24px;bottom:84px;width:var(--ac-width);max-width:calc(100vw - 32px);height:680px;max-height:calc(100vh - 108px);max-height:calc(100dvh - 108px);background:var(--ac-white);border:1px solid var(--ac-line);border-radius:var(--ac-radius);box-shadow:0 24px 64px rgb(37 49 86 / .22);overflow:hidden;display:flex;flex-direction:column;z-index:99998;opacity:0;visibility:hidden;pointer-events:none;transform:translateY(14px) scale(.98);transform-origin:bottom right;transition:opacity .25s ease,transform .25s ease,visibility .25s ease,width .3s ease,height .3s ease}.chat-widget.open{opacity:1;visibility:visible;pointer-events:auto;transform:translateY(0) scale(1)}.chat-widget.is-expanded{width:var(--ac-width-expanded);height:calc(100vh - 108px);height:calc(100dvh - 108px)}.chat-header{position:relative;flex:0 0 auto;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:18px 12px 14px 20px;background:var(--ac-white);border-bottom:1px solid var(--ac-line)}.chat-header::before{content:"";position:absolute;top:0;left:0;right:0;height:4px;background:linear-gradient(90deg,var(--ac-berry) 0 72%,var(--ac-navy) 72% 100%)}.chat-logo{display:block;height:38px;width:auto;max-width:62%}.chat-actions{display:flex!important;align-items:center!important;gap:2px!important}.chat-action{width:36px!important;height:36px!important;padding:0!important;border:0!important;border-radius:10px!important;background:transparent!important;color:var(--ac-navy)!important;display:flex!important;align-items:center!important;justify-content:center!important;cursor:pointer!important;transition:background-color .2s ease,color .2s ease!important}.chat-action svg{width:16px;height:16px;!important}.chat-action:hover{background:var(--ac-blush)!important;color:var(--ac-berry)!important}#chat-expand .ico-collapse{display:none;!important}.chat-widget.is-expanded #chat-expand .ico-expand{display:none;!important}.chat-widget.is-expanded #chat-expand .ico-collapse{display:block;!important}.chat-body{flex:1;min-height:0;display:flex;flex-direction:column;background:var(--ac-canvas)}.chat-messages{flex:1;min-height:0;overflow-y:auto;padding:24px 20px 12px;scroll-behavior:smooth;overscroll-behavior:contain}.chat-messages::-webkit-scrollbar{width:6px}.chat-messages::-webkit-scrollbar-thumb{background:rgb(37 49 86 / .16);border-radius:6px}.chat-intro{padding-bottom:8px}.intro-title{margin:0 0 10px;font-size:26px;font-weight:500;line-height:1.2;letter-spacing:-.015em;color:var(--ac-navy)}.intro-text{margin:0;max-width:34ch;font-size:14px;font-weight:300;line-height:1.6;color:var(--ac-muted)}.faq-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:22px}.faq-question{display:flex!important;align-items:flex-start!important;min-height:68px!important;padding:12px 14px!important;border:1px solid var(--ac-blush-line)!important;border-radius:14px!important;background:var(--ac-blush)!important;color:var(--ac-navy)!important;font-size:13.5px!important;font-weight:400!important;text-wrap:wrap!important;line-height:1.4!important;text-align:left!important;cursor:pointer!important;transition:background-color .2s ease,color .2s ease,border-color .2s ease!important}.faq-question:hover,.faq-question:active{background:var(--ac-navy)!important;border-color:var(--ac-navy)!important;color:var(--ac-white)!important}.message{display:flex;flex-direction:column;margin-top:14px;animation:messageIn .22s ease both}.message.bot{align-items:flex-start}.message.user{align-items:flex-end}.message-text{font-size:14.5px;font-weight:400;line-height:1.55;overflow-wrap:anywhere;white-space:pre-line}.message.user .message-text{max-width:84%;padding:11px 15px;border-radius:16px 16px 4px 16px;background:var(--ac-berry);color:var(--ac-white)}.bot-bubble{max-width:94%;padding:12px 15px;background:var(--ac-blush);border-radius:16px 16px 16px 4px;color:var(--ac-text)}.message-ctas{display:flex;flex-direction:column;margin-top:10px;border-top:1px solid var(--ac-blush-line)}.message-cta{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:11px 2px;border-bottom:1px solid var(--ac-blush-line);color:var(--ac-berry);font-size:13.5px;font-weight:500;line-height:1.3;text-decoration:none;transition:color .2s ease}.message-cta:last-child{border-bottom:0;padding-bottom:2px}.message-cta svg{flex:0 0 auto;width:12px;height:12px;transition:transform .2s ease}.message-cta:hover{color:var(--ac-navy)}.message-cta:hover svg{transform:translate(2px,-2px)}.typing .bot-bubble{padding:15px 16px}.thinking-dots{display:flex;gap:5px}.thinking-dots span{width:7px;height:7px;border-radius:50%;background:var(--ac-berry);animation:thinking 1.1s infinite ease-in-out}.thinking-dots span:nth-child(2){animation-delay:.15s}.thinking-dots span:nth-child(3){animation-delay:.3s}.chat-footer{flex:0 0 auto;padding:12px 16px 14px;background:var(--ac-white);border-top:1px solid var(--ac-line)}.chat-input-area{display:flex;align-items:flex-end;gap:8px;padding:6px 6px 6px 14px;background:var(--ac-white);border:1.5px solid var(--ac-line);border-radius:14px;transition:border-color .2s ease,box-shadow .2s ease}.chat-input-area:focus-within{border-color:var(--ac-berry);box-shadow:0 0 0 3px rgb(151 29 81 / .12)}#chat-input{flex:1;min-width:0;height:24px;max-height:96px;margin:7px 0;padding:0;resize:none;border:0;outline:none;background:#fff0;color:var(--ac-text);font-size:14px;line-height:24px}#chat-input::placeholder{color:#8A90A8}#chat-send{flex:0 0 38px;width:38px;height:38px;padding:0;border:0;border-radius:11px;background:var(--ac-berry);color:var(--ac-white);display:flex;align-items:center;justify-content:center;cursor:pointer;transition:background-color .2s ease,opacity .2s ease}#chat-send svg{width:18px;height:18px}#chat-send:hover:not(:disabled){background:var(--ac-berry-deep)}#chat-send:disabled{opacity:.5;cursor:not-allowed}.chat-disclaimer{margin:10px 2px 0;color:var(--ac-muted);font-size:11px;font-weight:300;line-height:1.5}.chat-disclaimer a{color:var(--ac-berry);font-weight:400}@keyframes messageIn{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}@keyframes thinking{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}@media (prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}@media (max-width:600px){#chat-toggle{right:16px;bottom:16px}body.chat-is-open #chat-toggle{opacity:0;pointer-events:none}.chat-widget,.chat-widget.is-expanded{top:12px;right:0;bottom:0;left:0;width:auto;max-width:none;height:auto;max-height:none;border-radius:var(--ac-radius) var(--ac-radius) 0 0;border-bottom:0}#chat-expand{display:none}.chat-header{padding-left:16px}.chat-messages{padding:20px 16px 8px}.chat-footer{padding:12px 16px calc(14px + env(safe-area-inset-bottom, 0px))}.intro-title{font-size:24px}#chat-input{font-size:16px}}@media (max-width:340px){.faq-grid{grid-template-columns:1fr}}